Privacy
Last updated: October 2026
Who we are
Help Me Grow is run by Ibrahim Shah, based in England, who is the data controller for the information described here. ICO registration number: PENDING. You can contact us at hello@helpmegrow.net.
If you create a link
We collect your first name, your email address, who you said you'd ask (for example, friends and family), and your settings. We use these to run your link, show your name on your feedback form, and email you your activation link, digests and occasional reminders, which you can switch off.
If you respond to someone's link
We never ask for your name or email. We store your answers so they can be passed on to the person who asked. To stop the same person answering twice, and to limit spam, we also store two scrambled codes: one made from a random identifier saved in your browser, and one made from your internet connection's address. These codes are one-way, so the original identifier and address can't be recovered from them. The code made from your connection is cleared after seven days. We never show either code to the person you're responding to.
If you send a report
We store what you tell us, the link involved, and your email address if you choose to give it, so we can investigate and reply.
Why we use your information
- To provide the service you asked for (contract).
- To keep the service safe and stop abuse and spam (our legitimate interests).
- To meet our legal obligations, including handling reports of illegal content.
Who else handles it
We use a small number of service providers who process data on our behalf:
- Cloudflare, which hosts the website and database and runs the security check on our forms.
- Resend, which delivers our emails.
- OpenAI, which automatically checks answers for abusive content before they're saved.
Some of these providers may process data outside the UK. Where they do, they use legal safeguards approved under UK data protection law. We never sell your information, and we don't use advertising or tracking cookies.
How long we keep it
- Your link, name and email: until you delete your link.
- Feedback: until the link owner deletes it or deletes their link.
- Sign-ups that are never activated: deleted after 30 days.
- Reports: for as long as we need them to deal with the issue and keep the service safe.
Storage on your device
We save a random identifier and a note of which links you've answered in your browser's local storage. This is needed to enforce one response per person, so it doesn't require consent. You can clear it in your browser settings at any time.
Your rights
You can ask to see, correct or delete the information we hold about you, or object to how we use it. Link owners can delete their feedback and their link at any time from their manage page. For anything else, email hello@helpmegrow.net. Because responses are anonymous, we may not be able to identify which responses are yours.
If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.
Age
Help Me Grow is for people aged 18 and over.